Industry news for the Hotel and Conference business

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Mercure Leeds Centre opens September

Mercure Leeds Centre opens September

Mercure Leeds Centre is set to open this...

Indigo coming to Chester

Indigo coming to Chester

Construction has started on the new...

Dalata plan new Manchester Hotel

Dalata plan new Manchester Hotel

Dalata Hotel Group is planning to open a new...

Dalata plan new London Hotel

Dalata plan new London Hotel

Dalata Hotel Group will be the operators of a...

New Hotel opens in Glasgow

New Hotel opens in Glasgow

  A new hotel has just opened in...

  • Mercure Leeds Centre opens September

    Mercure Leeds Centre opens September

  • Indigo coming to Chester

    Indigo coming to Chester

  • Dalata plan new Manchester Hotel

    Dalata plan new Manchester Hotel

  • Dalata plan new London Hotel

    Dalata plan new London Hotel

  • New Hotel opens in Glasgow

    New Hotel opens in Glasgow

Intercontinental Hotels Group (IHG) has announced that starting this month most of its hotels will move to a 24-hour cancellation policy.

IHG’s previous cancellation policy varied by both region and brand.  The new policy means that the majority of the IHG estate will now operate under similar terms.

Guests will have one day prior to arrival to cancel their reservations without penalty.

Both the Marriott and Hilton groups have recently announced a predominantly 48-hour cancellation policy.

Implementation of the new IHG policy is expected to start in the UK and Europe from 28th July 2017. It will be followed by hotels in the USA in August, with the rest of the world following in September.